1. Why is the image blurry or unclear?
Likely causes: Dirty lens, dust, oil, low light.
Quick fix:
• Clean the lens with a soft lens wipe.
• Increase LED brightness.
• Avoid touching the lens with dirty surfaces.
2. Why can’t I save photos or videos?
Likely causes: Full storage, memory card issue.
Quick fix:
• Delete old files to free space.
• Format or replace the memory card.
3. The device becomes hot during use. What should I do?
Likely causes: Long continuous operation, poor ventilation.
Quick fix:
• Turn off the device and cool it for 5–10 minutes.
• Avoid long use in enclosed spaces.
4. Why is the battery not charging?
Likely causes: Bad cable, dirty or loose charging port, temperature protection.
Quick fix:
• Try another USB/charging cable.
• Clean the charging port gently.
• Charge at room temperature.
5. Why is the screen black even though the device is on?
Likely causes: Loose display connection, lens blocked, power contact issue.
Quick fix:
• Reinstall and tighten the display module.
• Clean the camera lens.
• Try another cable or adapter.
6. Why did the device freeze or stop responding?
Likely causes: Software glitch, low battery, memory card issue.
Quick fix:
• Restart the device.
• Recharge the battery.
• Remove/replace the memory card.
7. Why is the bending/steering not working smoothly?
Likely causes: Forced bending, cable wear, mechanical resistance.
Quick fix:
• Straighten the tube and try steering again.
• Avoid forcing the bending section.
• If still stuck, stop using to avoid further damage.
8. What should I do if the device gets water inside?
Likely causes: Aged sealing ring, cracks, improper sealing, temperature shock.
Quick fix:
• Check sealing ring for cracks or deformation.
• Inspect housing for visible damage.
• Avoid using the device in extreme temperatures.
